Privacy policy

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Privacy Policy

Effective Date: September 24, 2026

At ANMIRA, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, place an order, contact us, or otherwise interact with our store.

By using the ANMIRA website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop with ANMIRA, we may collect information that you provide directly to us, including:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Product preferences and customer communications

  • Information you provide when contacting our customer support

  • Payment-related information necessary to process your order

We may also automatically receive certain information when you browse our website, such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages or products you visit

  • Referring website

  • General website usage and interaction information

Shopify may also process information such as contact details, device information, transaction information, cookies, and browsing activity as part of operating the platform and supporting merchants.

2. How We Use Your Information

ANMIRA may use the information we collect to:

  • Process and fulfill your orders

  • Deliver your purchases to your provided address

  • Confirm and communicate order details

  • Provide customer support

  • Process returns, exchanges, and refunds

  • Respond to questions, complaints, and requests

  • Improve our website, products, and shopping experience

  • Prevent fraud, misuse, and unauthorized activity

  • Maintain website security

  • Analyze website traffic and customer interactions

  • Send promotional offers, updates, or marketing communications where permitted and appropriate

  • Comply with applicable legal or regulatory requirements

We only seek to use information for legitimate business purposes connected with providing and improving our services.

3. Payment Information

When you place an order, your payment may be processed through Shopify, a bank, payment gateway, or another third-party payment provider.

Depending on the payment method you choose, payment providers may collect and process payment information according to their own privacy policies and terms.

ANMIRA does not intentionally store your complete debit or credit card details on our own systems.

Payment providers may separately process information for payment processing, fraud prevention, compliance, and related purposes.

4. How We Share Your Information

We do not sell your personal information as a standalone customer database.

We may share necessary information with trusted third parties when it is required to operate our business, including:

Shipping & Courier Partners
Your name, phone number, and delivery address may be shared with courier or logistics providers so your order can be delivered.

Payment Providers
Relevant payment information may be shared with payment processors to complete and verify transactions.

Shopify & Service Providers
Because ANMIRA operates through Shopify, Shopify and certain service providers may process information necessary to operate the store, provide technical infrastructure, analytics, security, payment-related services, or other business functions.

Marketing & Analytics Services
Where enabled, we may use analytics, advertising, or marketing services to understand website performance and help us reach customers with relevant offers.

We only share information to the extent reasonably necessary for the relevant business purpose.

5. Cookies & Tracking Technologies

ANMIRA may use cookies and similar technologies to make the website function properly and improve your shopping experience.

Cookies may help us:

  • Remember preferences

  • Keep products in your shopping cart

  • Understand website traffic

  • Improve website performance

  • Measure marketing campaigns

  • Provide relevant advertising, where applicable

Shopify and connected apps may also use cookies, pixels, and similar technologies depending on the services enabled on our store.

You can manage or restrict cookies through your browser settings. Certain website functions may not work properly if essential cookies are disabled.

6. Marketing Communications

Where permitted, ANMIRA may contact you through email, SMS, WhatsApp, or other communication channels regarding:

  • Order confirmations

  • Delivery updates

  • Customer service

  • New products

  • Special offers

  • Promotions

  • Store updates

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in the communication, where available.

Please note that transactional messages, such as order or delivery updates, may still be sent when necessary to complete your purchase.

7. Data Security

We take reasonable measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Completing transactions

  • Providing customer support

  • Managing returns and refunds

  • Maintaining business and transaction records

  • Preventing fraud

  • Resolving disputes

  • Meeting applicable legal or business requirements

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable requirements and legitimate business needs.

9. Third-Party Websites & Services

Our website may contain links, applications, payment services, social media features, advertisements, or other third-party services.

Once you leave the ANMIRA website or interact with a third-party service, that third party's own privacy policy and terms may apply.

ANMIRA is not responsible for the privacy practices or security of third-party websites or services that we do not control.

10. Children's Privacy

ANMIRA's website is intended for general consumers and is not knowingly designed to collect personal information from children for independent use.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.

11. Your Privacy Choices

Depending on the circumstances and applicable requirements, you may contact us to:

  • Request information about personal data we hold about you

  • Ask us to correct inaccurate information

  • Request deletion of information where appropriate

  • Withdraw consent for certain marketing communications

  • Ask questions about how your information is used

Some information may need to be retained where necessary for legitimate business, security, contractual, or legal purposes.

Shopify also provides privacy-related tools and controls that can support customer requests and store-level privacy settings.

12. Changes to This Privacy Policy

ANMIRA may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable requirements.

Any updated version will be posted on this page with a revised Effective Date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

13. Applicable Law

ANMIRA operates in Pakistan and seeks to handle customer information in accordance with applicable laws and requirements relevant to our business.

Pakistan currently does not have a comprehensive enacted personal data protection statute; the Ministry of IT & Telecommunication continues to maintain and develop draft personal-data legislation.

This Privacy Policy is therefore written as a practical privacy notice for ANMIRA's current e-commerce operations and should be updated if applicable legislation or our data practices change.

14. Contact Us

If you have any questions about this Privacy Policy or how ANMIRA handles your information, please contact us:

ANMIRA Customer Support
Email: anmirastore@gmail.com
WhatsApp: 03410309227
Business Address: +92341-0309227

We value your trust and are committed to handling your information responsibly.

ANMIRA β€” Your Privacy. Our Responsibility.