Return & Refund Policy

Effective Date: September 24, 2026

At ANMIRA, we want you to shop with confidence. Your satisfaction matters to us, and we aim to make every order experience simple, transparent, and reliable.

We offer a 7-Day Return Policy on eligible products. Please read the following terms carefully before requesting a return.

1. 7-Day Return Window

You may request a return within 7 calendar days from the date your order is delivered.

After 7 days, we may not be able to accept the return request.

2. Eligible Returns

A product may be eligible for return when:

• You received the wrong product.

• The product is damaged or defective upon delivery.

• The product is missing parts or accessories.

• The product received is significantly different from the product description.

• You received an incorrect size, color, model, or variant due to an error on our part.

For certain products, returns may also be accepted in accordance with the product-specific return conditions displayed on the product page.

3. Condition of Returned Products

To qualify for a return, the product should generally be:

• Unused and in its original condition

• In the original packaging, where applicable

• Accompanied by all original accessories, manuals, tags, and included items

• Free from signs of misuse, washing, damage, alteration, or installation where applicable

For faster processing, please keep the original packaging until you are completely satisfied with your purchase.

4. Non-Returnable Products

For hygiene, safety, customization, or product-specific reasons, certain items may not be eligible for return.

These may include, but are not limited to:

• Personal-care and hygiene products that have been opened or used

• Cosmetics, beauty, or skincare products after opening, where applicable

• Customized or personalized products

• Products that are damaged due to misuse, improper handling, installation, or normal wear and tear

• Items specifically marked as non-returnable on their product page

• Products returned without their original components or packaging when those are required for return

5. How to Request a Return

To request a return, please contact ANMIRA Customer Support within 7 days of delivery.

Please provide:

Order Number:
Reason for Return:
Photos/Videos of the Product:
Photos of the Packaging (if damaged):

Our team may review the request and ask for additional information or visual evidence to verify the issue.

6. Return Approval & Inspection

Once your return request is approved, we will provide you with the return instructions.

Returned products may be inspected after reaching us. A refund or replacement will be processed once the product has been verified against our return conditions.

Submitting a return request does not automatically guarantee approval.

7. Return Shipping Charges

If the return is due to an incorrect, defective, damaged, or incorrectly described product caused by ANMIRA, we will cover the applicable return shipping cost.

For returns requested due to personal preference, change of mind, incorrect selection, or other reasons not caused by ANMIRA, the return shipping cost may be the customer's responsibility.

8. Refund Policy

Once your returned item has been received and approved, we will initiate your refund.

The refund amount may depend on the reason for the return and the condition of the product.

For eligible refunds, we aim to process the refund within 3–7 business days after return approval.

Depending